Fix Problems with Content Advisor Missing Information
Wednesday, December 21, 2005
Fix Problems with Content Advisor Missing Information In most cases, this problem occurs when the Ratings.pol file is damaged, follow the instructions below to fix this issue.
Quit Internet Explorer
Open My Computer, click on Tools, Folder Options
Click on the View tab and make sure "Show hidden files and folders" is selected, you may also want to uncheck the box next to "Hide extensions for known file types" and click Ok
Double click on Drive C in My Computer
Double click on the Windows folder and then double click on the System folder
Search for the file RATINGS.POL and right click on it and choose Rename. Rename it to RATINGS.OLD
Close out of the open Windows and then reopen Internet Explorer
Click on Tools, Internet Options
Click on the Content tab, then click on Settings
Type in the Supervisor password if necessary and click Ok
Select the Ratings options you would like and click Ok and close out of Internet Explorer
When you reopen Internet Explorer, everything should work.
